Transparent Policy | Emmett Internet - Clear & Simple Guidelines

Transparency Policy

Emmett Internet (“Emmett,” “we,” “our,” or “us”) is committed to an open and fair Internet, upholding the following Net Neutrality principles:

Transparency
No Blocking of lawful Internet content (subject to reasonable network management)
No Throttling of lawful Internet content (subject to reasonable network management)
No Unreasonable Discrimination
No Paid Prioritization of Internet Content
Customer Freedom to access lawful content and use non-harmful applications and personal devices

This Open Internet Policy outlines how Emmett Internet manages broadband network access (“Emmett Network”) while maintaining high-speed, reliable service. It supplements our Terms and Conditions and takes precedence in case of any conflict.

Network Management Practices

A. Blocking & Throttling: We do not block or throttle lawful content unless necessary for network security or reasonable management.

B. Prioritization: Emmett Internet does not engage in paid or affiliated prioritization.

C. Congestion Management: Our service is delivered on a “best efforts” basis. In peak usage times, bandwidth is allocated fairly among all customers. We may temporarily reduce speeds for users exceeding their data plan limits.

D. Application-Specific Behavior: All lawful applications are treated equally, though we may restrict those posing security risks.

E. Device Attachment: Customers may connect non-harmful third-party devices unless they compromise network integrity.

F. Security: We implement measures to protect the network, including monitoring for cyber threats, blocking harmful traffic, and preventing unauthorized access.

Performance & Commercial Terms

A. Service Plans & Pricing: Details on our service tiers (e.g., Unlimited 100, Unlimited 200) are available at emmettinternet.com/plans.

B. Network Speeds: Emmett Internet offers speeds from 100 Mbps to 200 Mbps. Actual performance may vary based on network conditions, device capabilities, and external Internet congestion.

C. Acceptable Use: All services are subject to our Acceptable Use Policy.